Phones: Difference between revisions

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We have various phones dotted around the Hackspace. Feel free to use and interact with the phones. Usage is documented below.
We have various phones dotted around the Hackspace. Feel free to use and interact with the phones. Usage is documented below.
[[File:Lhs-rshack-phone.png|400px|thumb|right| Hot Hackspace Members are waiting to talk to YOU!]]


=== Inbound Calls ===
=== Inbound Calls ===


Our telephone number is '''020 3422 0547'''.  It's managed by the [[Project:VOIP|Voice-Over-IP automated system]] and provides pre-recorded information about the Hackspace.
Our telephone number is '''020 3422 0547'''.  It's managed by the [[Project:VOIP|Voice-Over-IP automated system]] and provides pre-recorded information about the Hackspace.
[[File:Lhs-rshack-phone.png|400px|thumb|right| Hot Hackspace Members are waiting to talk to YOU!]]


When you dial the telephone number, you are greeted with a menu for the following items.
When you dial the telephone number, you are greeted with a menu for the following items.

Revision as of 15:46, 30 December 2018

We have various phones dotted around the Hackspace. Feel free to use and interact with the phones. Usage is documented below.

Hot Hackspace Members are waiting to talk to YOU!

Inbound Calls

Our telephone number is 020 3422 0547. It's managed by the Voice-Over-IP automated system and provides pre-recorded information about the Hackspace.

When you dial the telephone number, you are greeted with a menu for the following items.

IVR Option Description
1 General Information
2 Travel Information

Internal Extensions

You can dial any of the extensions from another extension in the Hackspace. Just dial the extension number.

Extension Number Location Model
6000 1st Floor Kitchen Cisco 7970
6001 1st Floor Prototyping Cisco 7970
6003 Gnd Floor Gate DAC B149
6004 Gnd Floor Cage GAI-Tronics Commander

Internal Feature Codes

There are several internal feature codes. These can be dialled from any phone. Hopefully this list will grow in future.

Code Name Description
100 Operator Accesses the same help menu as the external telephone number.
152 Echo Test Echos back all audio. Good for testing phones.
155 Hello World Plays "Hello World" several times and then hangs up.

Outbound Calls

Outbound calls to chargeable numbers are blocked, however its possible to dial Free and Emergency numbers. See below for details.

Freephone Numbers

Calls to 0800 and 0500 Freephone numbers are permitted.

Emergency Numbers

Outbound calls to the Emergency Services and Single Non-Emergency Numbers such as 101 are supported. However, as with all VoIP systems its strongly recommended that you use a fixed line or mobile phone where available. In the event of an internet or power outage, outbound calls will not work.

VOIP phone system

More details can be found on the Hackspace system on the VOIP system page.